Frequently asked questions
When will my order ship?
Orders ship as soon as they're ready, usually within 2–3 business days (not counting weekends and holidays). As soon as your order ships, you'll get an email with your tracking number.
Once it's on the way, U.S. orders typically arrive in 3–7 business days and international orders in 5–13 business days.
How much does shipping cost?
Shipping is calculated at checkout based on where it's going, the shipping method you choose and the size of your order. You'll see the exact cost before you pay.
Do you ship internationally?
Yes! We ship to the United States, Canada, the United Kingdom, Germany, Ireland, the Netherlands, Australia, New Zealand, South Africa and the Bahamas.
Any duties and import taxes are collected at checkout, so there are no surprise fees when your package arrives. Pocket knives can only ship to U.S. addresses.
How can I track my order?
When your order ships, you'll get an email with your tracking number. If you created an account, you can also log in any time (or use Track My Order at the bottom of any page) to see your order status and tracking.
Can't find your tracking info? Email us at merch@bluegabe.com and we'll help.
Can I change or cancel my order?
We pack orders fast, so email us right away at merch@bluegabe.com with your order number. If it hasn't shipped yet, we'll do our best to make the change or cancel it. Once an order ships it can't be canceled, but you can still return it under our return policy.
What is your return policy?
You have 30 days after your order arrives to request a return. Items need to be unworn and unused, with tags, in their original packaging.
To start a return, email merch@bluegabe.com first. Packages sent back without a return request can't be accepted. Sale items, gift cards and personalized items like video shoutouts can't be returned.
Once we receive and approve your return, your refund goes back to your original payment method within 10 business days. Read the full Refund Policy.
Can I exchange for a different size or color?
The fastest way is to return the item you have (see our return policy above) and place a new order for the size or color you want. That way your new item ships right away instead of waiting on the return.
My order arrived damaged or I got the wrong item. What do I do?
Sorry about that! Email merch@bluegabe.com with your order number and a photo of the problem, and we'll make it right.
How do I pick the right size?
Every item says who it's made for (Adult, Youth, Toddler or Infant), and each product page lists its available sizes. Not sure which size to get? Email merch@bluegabe.com and we'll help you pick.
Something I want is sold out. Will it come back?
Some items restock, and some are limited runs that won't come back once they're gone, like our Wild Game and Saltwater Camo. On a sold-out item, sign up for a restock alert on the product page and we'll email you if it comes back.
Items in our Last Chance collection are being retired, so grab them while they last.
Are the signed items really signed by Gabe?
Yes! Everything in our Signed by BlueGabe collection is hand-signed by Gabe, and some items are signed by both Gabe and Crystal.
How do I send Gabe fan mail?
Gabe and the family love hearing from fans! Send letters, cards and drawings to:
BlueGabe
290 NW Peacock Blvd, PO Box 880584
Port Saint Lucie, FL 34986
Can I share a photo of me in my BlueGabe gear?
We'd love to see it! Email your photo to merch@bluegabe.com, or use Send Us Your Fan Photo at the bottom of any page.
Can I get a personalized video from Gabe?
Yes! Order a Personalized Video Shoutout for birthdays, special occasions or just to make someone's day. Details are on the product page.
How do I hear about new merch first?
Join our newsletter at the bottom of any page to get new drops and exclusive offers in your inbox. And subscribe to BlueGabe on YouTube to keep up with the family's adventures.
How do I care for my apparel?
To keep your items looking their best, wash inside out in cold water and tumble dry on low. Avoid bleach, and don't iron directly on printed designs.
I have a business or sponsorship inquiry. Who do I contact?
For brand deals, sponsorships and other business inquiries, email bluegabe@gmail.com. For anything about an order, email merch@bluegabe.com.